RETURN POLICY

RETURNS & EXCHANGE POLICY

We take pride in customer satisfaction at MODESTflare and if for any reason you do not love your purchase, please return the item in its original condition within 14 days of your original purchase date for a full refund, less shipping costs. Original shipping charges are non-refundable. Merchandise must be returned in original condition (unworn, unwashed, unaltered) with original tags attached. We reserve the right to refuse any returns received 14 days after the post marked delivery date or if we determine that the merchandise does not qualify for a return. Refunds are issued back to the original form of payment.

Where to Send Us Your Return Item is Provided by Email

Use a known carrier such as Canada Post, UPS, DHL, or Fedex with a tracking number to ensure your package is not lost. You are responsible for return postage. 

Please send return items with the original order/return slip. If your order/return slip is lost, please print out your order confirmation email and include it with your return package.

Please keep tracking information for your return package until the refund amount has been posted to your account.

Shipping Fees

The customer is responsible for all shipping fees. Original and return shipping fees are non-refundable.

Processing Time

Returns and Exchanges will be processed within 5-8 business days after we receive your package. You will receive an email confirmation once your Return or Exchange has been processed. Depending on your method of payment, it may take up to an additional 14 days to see the amount returned to your account.

If you have reason to believe your return should have been accepted and processed by now, please email us at hello@modestflare.com with your tracking information and let us know the item(s) you returned.

We inspect all merchandise returned to us and reserve the right to deny or refuse a refund based on the condition.